How the Pandemic is Affecting the Apparel Industry and Our Customers

Much like the rest of the world, WorkPlacePro® and its affiliates are experiencing significant issues securing supplies due to the worldwide pandemic. Most apparel-based businesses across the United States are reporting increasing difficulties sourcing t-shirts and other items due to shipping delays, production issues, and price increases.

The havoc on the global supply chain starts overseas with factories coping with new health and safety protocols. Many suppliers have had issues getting staffed back up to be able to meet the consumer demand. In addition, changing regulations for trade and shipping have made logistics and exports even more difficult.

There are shipping challenges, too. FedEx, UPS and DHL have all increased fees in 2021, and have all experienced delays. Shipments overall have increased during 2021 due to more people staying at home and shopping online. Carriers have had significant difficulty managing the demand for space with increased e-commerce shipments. Further, they are providing logistics services for the vaccine, which added to the congestion.

What This Means

At WPP, we are doing everything we can to continue operating at full capacity despite these challenges. We are working to secure goods upfront, but we might have to get creative with solutions to get products in your hands on time. We work continuously with our suppliers to plan ahead, but sometimes shipping or production delays affect their schedules. As a result, we might have to order from different suppliers and warehouses across the U.S.

Color Variation Examples

Another result is that items might vary slightly within the same order. We might have to source substitute brands to fill in sizes that were never stocked, and as a result, one size might be a color shade off from other sizes in the order.

 

Customer satisfaction has always been of the utmost importance to us at WorkPlacePro. We truly hope that our customers understand we are doing everything we possibly can to provide the same great service they have always expected from us. These are unprecedented times, and the complications we have experienced are unlike anything before. With the support of our loyal customers and employees, we believe we will come through this a stronger company and hope to be your top apparel provider for many years to come.

We appreciate your patience and understanding as we can continue to navigate these often-unforeseen challenges.

A Letter from Our Founder

Dear WorkPlacePro Customer,

I pray this letter finds you and your family healthy and well during this difficult time in our nation. During our 40 years of business, whether you have bought one shirt or a thousand, our customers are the heart of our company’s success and we are so thankful for each of you!

Many of you know high school and college seniors whose special year and last moments with lifelong friends have been tragically cut short. Our oldest grandson, Chase Cimala, is a senior in high school and one of the many that have been greatly affected by the COVID-19 crisis. We wanted to share that Chase has written an original song entitled “Cheers To My Teenage Years” dedicated to his graduating class, which we invite you to listen to from the links below. One music blogger wrote “his song throws a positive light on graduating from high school in 2020” and termed it “The Class of 2020’s Grad Song“.

In the midst of these troubling times, we hope this song brings hope that the people, places, and memories these students have made will always be a part of them. And for those of us that are older, we hope it reminds you of precious days gone by and brings a smile to your face as well! Cheers to the graduating class of 2020!

Best Regards,
Richard Humble
Founder/Owner
WorkPlacePro

» Listen on Amazon
» Listen on Spotify
» Listen on Apple Music

 

Follow Chase on Instagram or Facebook for more of his music.

 

New Round Up Partner for COVID-19 Relief

WorkPlacePro has partnered with GiveDirectly as part of our Round Up campaign during the current national and global COVID-19 crisis. Simply choose GiveDirectly as your organization of choice when checking out and your total will be rounded up to the next dollar. The change donated will go to GiveDirectly.

GiveDirectlly is a 501(c)(3) Non-Profit Organization committed to giving cash donations directly to the people that need it most. During the COVID-19 Crisis, GiveDirectly is delivering cash to families impacted in the U.S. first and then expanding globally when/if needed. Vulnerable households enrolled in SNAP and households living in areas hit hardest by this crisis will receive funds first. Populations suffering recent job loss & the elderly will also benefit through GiveDirectly donations.

Learn more at: https://www.givedirectly.org/covid-19/

WorkPlacePro’s Response to COVID-19

As the world navigates the COVID-19 health crisis, we want to assure you that our number one focus is to maintain the same level of availability and support that you’ve come to expect as our valued customer. We’d like to update you on the steps that we are taking to mitigate risks and ensure that WorkPlacePro (along with our affiliates, Better Life and EarthDayShirts) continues to meet your needs through this health crisis.

WorkPlacePro’s leadership team is meeting continuously to assess and appropriately respond to the crisis as it evolves, to adjust our operations to maintain continuity, and to support the safety and health of those impacted. In addition, WorkPlacePro is operating in accordance with guidance from local government and public health authorities across the globe. Of course, the health and welfare of both our employees and your employees remain a priority. We have put in place many virus-mitigating actions which result in a reduction of potential transmission.

We want you to feel confident about ordering from WorkPlacePro. Our manufacturing facilities will remain open, and our Customer Service Team will be ready to assist you. We know the health of your business relies on us to supply the right products to you in a timely fashion. We are working tirelessly to ensure we can provide the best service to you and your business.

Our business continuity plan has been activated to ensure our manufacturing staff, products, and customer support services are available for continuous operations in all areas of our business. We are confident in our business continuity plan to be effective as we all navigate this fast-changing situation. Here are some of the practices we have put in place:

• We have eliminated all non-essential business travel in the US and have restricted travel outside of North America at this time.

• We are requiring employees who are ill (or suspected to be exposed but not exhibiting symptoms) to self-quarantine for a 14-day period.

• All visiting vendors and customers who need to physically be present at our facilities are instructed to follow WorkPlacePro’s Standard Operating Procedures, including:

• If experiencing cold or flu-like symptoms, or have visited an area with high rates of disease transmission within the past 14 days, you are asked to self-isolate and not enter our facilities.

• Only attend in person if remote controls fail.

• Wash or sanitize hands prior to entering our facilities; maintain social-distancing guidelines of six feet of separation from others if practicable.

Based on currently available information, we continue to modify our practices and take new steps to ensure that we are providing quality service to our customers, reducing risks to our employees and their families, and sustaining the seamless operation of our business.

Although we will do everything in our ability to get your orders to you on time, there may be delays in your orders due to the effects resonating from the impacts of this global virus. To help schools which are closed temporarily, we are extending deadlines for upcoming educational designs through 4/16/2020.

Thank you so very much for your business. WorkPlacePro is committed to being a trusted, reliable partner to you during these challenging times. We will be updating you going forward as this rapidly evolving situation changes.

Meet the New WorkPlacePro® Website

We got a facelift! Check out our brand new WorkPlacePro.com – Your one stop shop for all your promotional apparel needs!


We’ve got brand new search functionality. Look for the magnifying glass in the top right corner


When you click, it expands into a text box


Our predictive search will show the results in the search bar.

Type keywords or design codes


To engage in online chat, click on the right hand side of the screen


Check out our BRAND NEW account log in-features! Log in or register new. If you previously had a WorkPlacePro.com account: You should already have an account set up on this new website also, but passwords were not carried over. Please use the “Forgot Password?” link to reset it to see your past orders.


Log-In or Registration Screen.


View your past purchases and order history!


Track Your Billing


During your checkout process, your personalizations will be saved so you don’t have to retype every order! View your previous personalizations here!

Account Settings


Support Cases are saved and tracked too!


You can also access account information by clicking the dropdown arrow by your name on the home screen:


If you have questions, please visit our Help Page. Click on the question to reveal the answer.


To see all products, click on Shop in the top left (on the home page)


Narrow your choices by embroidery, pad-print or screenprint


Change the view of the products displayed


Sort by deadline date or relevance (most recently added)


Change your view here:


Click on “Categories” at the top to sort by market


To place an order, find the product you want to purchase and click on it, for example:


Hover your mouse over the image to zoom in


Click on the color swatch and style first, and then the quantity size boxes will appear


Type in quantity or use arrows to reach desired quantity of each size


Choose whether you would like your items personalized or unpersonalized. View details for more specific personalization information for each design.


Click on view details takes you to a new page like this:


Click add to cart on previous screen to add items to cart


View cart and checkout or continue shopping


You can view your cart anytime by clicking at the shopping cart in the top right corner of the website


Once in checkout, please note volume discounts are applied per each item


You may update quantities by adjusting the arrows. If you wish to remove from your cart, click the arrow beside each sku:


Enter offer codes you received by mail, email, or social media to the right side of the screen. Click “apply”


Click “Proceed to Checkout” to continue the checkout process
Log In, check out as guest, or create an account


Enter Required and Optional Information, then click “Proceed to Checkout”


If you have an account with personalizations saved, click on “My Personalizations” to select your saved option. Otherwise, type in your personalization text. Choose bold if you wish that line to be bold text.


Then click submit. You will be given a choice to re-do or accept. PLEASE REVIEW ACCURACY BEFORE CLICKING ACCEPT.


Then click continue
If you wish to edit your cart, you may do so at any time by clicking on edit cart at the right of the screen in your order summary. Also, at any time, you may click on the logo at the top of the website, which will take you back to the home page where you can see the cart on the top right corner, and can edit from there.


Proceed with entering shipping and billing information, review your order, and click submit. Congratulations on placing your order through WorkPlacePro®!
For any questions or comments, feel free to contact us. Contact information is available by click the link at the bottom of the page.